The promoter of a purpose-built casino resort in Nepal due to launch gaming operations on November 30, hinted in a graphic contained in a business update that it had identified another site in Nepal for a potential second new resort. According to the graphic (pictured), the second site would be further east, near Nepal’s border with the Indian states of Bihar and Sikkim, and a relatively short distance from India’s contiguous border with Bangladesh. The update gave no further details.
But the firm’s business bulletin – filed with the Australian Securities Exchange on Thursday – did give some information on the marketing and branding strategies for Tiger Palace Resort Bhairahawa, the Nepal property it is the process of launching. A soft opening of the hotel facilities, offering 100 rooms, was held on September 20. The scheme has a budget of US$51.8 million.
The marketing push includes the use of a resort app for digital communications.
Australia-listed Silver Heritage Group Ltd said the effort to promote Tiger Palace Resort Bhairahawa had also involved hosting press and cocktail events across northern India, and “building relationships with social influencers and large travel agents” in that country.
The new venue is near Nepal’s border with the Indian state of Uttar Pradesh, one of that country’s wealthiest measured by gross domestic product, and which does not offer legal casino gambling. The venue’s promoters have stated Indian customers will be a key target group.
The Tiger Palace mobile app is said to offer up-to-date information and room bookings for the resort, and “real time rewards programme data including player level, current points and bar-coded identification”. For the resort operator, the app is said to offer a channel for targeted communication to customers, including redeemable offers to players.
The firm says the app enables its customers at other company venues to take advantage of cross-property promotions. Silver Heritage already runs the Millionaire’s Club and Casino in Kathmandu, Nepal’s capital, and the Phoenix International Club, near Hanoi, in Vietnam. The firm says its Kathmandu venue has a 30,000-strong membership base.
For Tiger Palace, Silver Heritage has been running social media campaigns via online social media platforms Facebook, Twitter and Instagram since September 1.
The firm said it had also struck a deal with an Indian licensed operator of online rummy card games to carry the Tiger Palace brand. Rummy – via its local variant Indian rummy – is one of the most popular card games on the Indian sub-continent.
An April 2016 report by business consultancy Global Market Advisors LLC said casino gambling by the growing middle class of Indian nationals had the potential to generate nearly US$10.2 billion annually by the year 2025 provided that the right product was close to key Indian markets.
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”Month-to-date [in October], we are encouraged that our properties have crossed property-EBITDA break-even levels, led by the recovery in the premium segments”
Chief executive and president of MGM Resorts