Jun 07, 2016 Newsdesk Industry Talk, Latest News, World  
Casino equipment and cash handling technology maker SuzoHapp Group says a Canadian factory it operates has achieved ISO 9001:2015 accreditation.
The certification criteria are said to include strong focus on customer care, on process and on continual improvement, according to a press release issued by the company.
The facility concerned (pictured) manufactures the group’s Bill-to-Bill currency management systems and its MFL bill validator.
“We are very proud of this outstanding result. The ISO 9001 certification reflects SuzoHapp’s commitment to the highest standards in quality and customer service,” said Steve Pallotta, the group’s corporate executive vice president of operations, in a statement accompanying the press announcement.
To become ISO 9001 certified, a company must fulfil requirements outlined by the ISO – the International Standardization Organization – and must “demonstrate a quality management system with the ability consistently to provide quality products enhancing customer satisfaction,” according to the release.
SuzoHapp is owned by affiliates of Acon Investments LLC, a private equity investment firm based in Washington D.C. in the United States. According to the press statement Acon Investments has responsibility for managing approximately US$4.4 billion of capital.
SuzoHapp is currently broadening its product range and reach in order to cover any self-service application – from transportation to retailing, to amusement and gaming, Geoffrey McDowell, managing director for Asia Pacific, told GGRAsia at the Global Gaming Expo (G2E) Asia 2016, held in Macau in May.
Jun 02, 2021
Apr 23, 2021
Apr 26, 2024
Apr 26, 2024
Apr 26, 2024
The Edge financial news outlet reported on Friday a statement on behalf of Malaysian businessman Vincent Tan of lottery specialist Berjaya Corp Bhd, describing as “inaccurate” reports of talks on...(Click here for more)
"With our ambition to be the leading gaming platform for the regulated online real money gaming industry, the addition of NeoGames to our team advances our strategy to build global scale and capability"
Trevor Croker
Chief executive of Aristocrat Leisure