Casino supplier Konami Gaming Inc on Wednesday announced the general release of its new multi-platform, multi-device SYNKiosk patron loyalty tool, powered by Synkros casino management system.
This latest addition to Konami’s Synkros product portfolio allows casino players to simultaneously access loyalty kiosk functions – such as player account information, special offers, casino promotions and more – from personal mobile devices, video slot machines and traditional kiosk machines.
In addition, SYNKiosk’s enrol features offer self-serve player account enrolment and retrieval via an automated kiosk, “allowing casino guests to independently create and/or reprint their players card in under 60 seconds,” Konami said in a press release.
“Because SYNKiosk puts real-time player account management in the hands of customers from their smart phone and at their favourite slot, it is creating new touch-points for properties and players to communicate and interact,” said Ross O’Hanley, vice president for North American sales at Konami.
“SYNKiosk changes the nature of traditional kiosks, and even slot machines, by delivering a wealth of patron account services to any enabled game on the floor, mobile device or traditional kiosk – the end result being greater customer convenience, operational efficiency and marketing participation,” said Mr O’Hanley.
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"The [Macau] government has a lead in this subject in regards to what should be done after the [gaming] concessions expire. We will be first listening to what the government will say”
Ambrose So Shu Fai
Vice-chairman and chief executive at Macau casino operator SJM Holdings