MGM Resorts appoints chief experience officer
Casino operator MGM Resorts International, the Las Vegas parent of Macau-based MGM China Holdings Ltd, on Thursday announced the appointment of Lilian Tomovich as the company’s first chief experience officer.
The company said Ms Tomovich “will be responsible for creating and executing guest interactions across all marketing channels with the goal of continuously improving the guest experience company wide”.
Ms Tomovich has more than 20 years of marketing communication experience in the financial services, telecom and retail industries. She joins MGM Resorts from MasterCard International Inc, where she ran consumer marketing in the United States.
“Ultimately we are in the business of creating unique experiences for our customers,” Bill Hornbuckle, president of MGM Resorts, said in the statement.
Latest News
Sign up to our FREE Newsletter
(Click here for more)
Most Popular
Macau bill still lets junkets process patron cash, chips August 15, 2022 
Wenzhou court hears bet crime cases said tied to Alvin Chau August 12, 2022 
Macau GGR 8-14 Aug US$10mln/day, up 120pct: brokerage August 16, 2022 
No-interest play deposits ok for casinos says Macau bill August 12, 2022 
Singapore’s Gambling Regulatory Authority inaugurated August 16, 2022