Mid-level management staff of casino operations in Macau are the most demanded in current terms and until 2017, the latest survey conducted by the city’s Talents Development Committee concluded.
The survey was discussed in a recent meeting amongst the committee members, reported Macau’s public broadcaster TDM Chinese-language radio. The result of this survey – targeting at the human resource demanded by Macau’s casinos, retail sector, hotels, restaurants and conventions and exhibition industry – is only available in Chinese language in the committee’s official website at present.
This latest survey, conducted by the government advisory body during May to August this year, conclude that mid-level management officers engaged in casino operation are the most sought after in Macau’s market. The types of these management staff include: card room supervisors that are offered a monthly salary of above MOP18,000 (USD2,253); assistant managers that can enjoy a monthly salary between MOP25,000 to MOP45,000; managers that are offered between MOP28,000 to MOP59,200 a month and senior department managers that are paid monthly above MOP50,000.
The survey also found out that for entry-level positions related to gaming, the most sought after staff are shuttle bus coordinators, offered a monthly wage ranging from MOP9,000 to MOP17,000; slot attendants, offered at a range of MOP11,000 to MOP20,000 a month; and staff trainers, that are offered at a monthly salary of above MOP25,000.
Upon GGRAsia’s enquiry, the committee noted that the survey – for which it claimed that it had gathered data from Macau’s six casino operators - has sought to reflect the latest human resource market condition and forecast the related demand by 2017.
However, the committee refused to elaborate how the survey was conducted, and of how many people it had collected the data from.
The last time that the committee had conducted the survey on the human resource demand of the city’s gaming industry was in the first quarter of 2015. At the time, the survey results showed that mid-level management staff of casino operation were the most sought after in the market.
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Ambrose So Shu Fai
Vice-chairman and chief executive at Macau casino operator SJM Holdings