• About Us
  • The Team
  • Advertise with Us

The latest news on the gaming industry in Asia

() () () () () () () () () () () () () () () () () () () () () () () () () () () () () () () () () () () () () () () () () () () () () () () () () () () () () () () () () () () () () () () () () () () () () () () () () () () () () () () () () () () () () () () () () () () () () () () () () () () () () () () ()
  • Home
  • Macau
  • Philippines
  • Singapore
  • Japan
  • Rest of Asia
  • World
  • Features
  • Industry Talk
  • Trends & Tech
  • follow
    • Facebook
    • Twitter
    • RSS Feed
    • LinkedIn

Tourist satisfaction with Macau casinos falls in 2017

Feb 26, 2018 Newsdesk Latest News, Macau, Top of the deck  


Tourist satisfaction with Macau casinos falls in 2017

Tourist satisfaction with Macau’s casinos fell by 10.3 percentage points year-on-year in 2017, shows the latest survey released by the city’s Statistics and Census Service, published on Friday.

The sub-index measuring tourist satisfaction with the city’s casinos dropped to 73.9 percent in full-year 2017, in comparison with 84.2 percent in the previous year. The sub-index stood at 75.4 points in the fourth quarter of 2017, down 9.4 percentage points from the prior-year period, but up 4.4 percentage points sequentially.

No explanation was provided for the decline in visitor satisfaction with the city’s casinos.

For the whole of 2017, visitors’ satisfaction towards most of the city’s services and facilities showed a decline, according to the statistics bureau.

The proportion of visitors satisfied with the services and facilities of Macau hotels in 2017 dropped by 4.2 percentage points year-on-year, to 85.9 percent. The share of those who complimented the services of travel agencies decreased by 14.6 percentage points, to 70.7 percent.

The Statistics and Census Service had also reported on Friday that the total spending – excluding gaming expenses – of visitors to Macau last year reached MOP61.32 billion (US$7.6 billion), up 16.4 percent year-on-year.

Macau recorded more than 32.6 million visitor arrivals in 2017, an increase of 5.4 percent from 2016, according to official data.


  • tweet
Related articles
  • 2020 tourist tally down 85pct at 5.9mln: Macau police
    2020 tourist tally down 85pct at...

    Jan 14, 2021  

  • Macau govt leaves door open to casino concession extension
    Macau govt leaves door open to casino...

    Dec 23, 2020  

More news
  • Casino op MGM China to pay most staff discretionary bonus
    Casino op MGM China to pay most staff...

    Jan 18, 2021  

  • Casino op Silver Heritage to issue 53mln new shares
    Casino op Silver Heritage to issue...

    Jan 18, 2021  


Latest News

Casino op MGM China to pay most staff discretionary bonus

Casino op MGM China to pay most staff discretionary bonus

Jan 18, 2021  

Macau casino operator MGM China Holdings Ltd announced on Monday that it was to pay a “discretionary bonus” to “eligible non-management” staff, adding that “over 90 percent” of its...
Read More
Casino op Silver Heritage to issue 53mln new shares

Casino op Silver Heritage to issue 53mln new shares

Jan 18, 2021  

Grand Korea extends Seoul, Busan casino closures to Feb 1

Grand Korea extends Seoul, Busan casino closures to Feb 1

Jan 18, 2021  

Sign up to our FREE Newsletter

UB8V5.qr.16(Click here for more)

Partners

Pick of the Day

"The most worrying [thing] is whether [mainland] China will again tighten the issuance of travel visas [for visits to Macau]"

Luiz Lam Kai Kuong

Macau junket investor



Most Popular

  • CNY 2021 unlikely to boost Macau casinos, say observersCNY 2021 unlikely to boost Macau casinos, say observers January 15, 2021
  • Police find US$11m of missed Landing cash, suspects soughtPolice find US$11m of missed Landing cash, suspects sought January 14, 2021
  • Still Asia focus for LVS post chairman death: BernsteinStill Asia focus for LVS post chairman death: Bernstein January 14, 2021
  • Quality fake chips sold online found at Macau casinoQuality fake chips sold online found at Macau casino January 13, 2021
  • Melco Resorts debt/EBITDA ratio to worsen in 2021: Moody’sMelco Resorts debt/EBITDA ratio to worsen in 2021: Moody’s January 14, 2021
Copyright 2014-2020 TEAM Publishing and Consultancy Ltd / All rights reserved
  • Code of Ethics
  • Privacy Policy
  • Useful Links
  • Contact Us