Jul 28, 2014 Newsdesk Latest News, Macau, Top of the deck  
Tourist satisfaction with Macau’s casinos fell in the first quarter of this year to the lowest level since the end of 2011, shows the latest Macao Tourist Satisfaction Index.
The sub-index measuring tourist satisfaction with the city’s casinos dropped to 67.9 points in the first three months of this year, in comparison with 72.5 points in the previous quarter. The sub-index stood at 70.4 points in the first quarter of 2013.
The last time the sub-index measuring tourist satisfaction with casinos stood below 68 points was in the fourth quarter of 2011, when it bottomed at 66.1 points.
The results were released earlier this month. No explanation was provided for the drop in visitor satisfaction with the city’s casinos.
The overall Macao Tourist Satisfaction Index also dropped in the first quarter of 2014, from 70.4 points in the previous three months to 69.2 points.
The Macao Tourist Satisfaction Index is compiled quarterly by the Tourism Research Centre at Macau’s Institute for Tourism Studies. It includes a total of 10 tourism-related sectors. Around 100 visitors per sector are surveyed each quarter, with interviews conducted at major tourism sites and transport hubs.
The index uses a zero to 100-point scale. The higher the index, the more satisfied the tourists are.
Dec 05, 2023
Dec 04, 2023
Dec 05, 2023
Dec 04, 2023
Dec 05, 2023
Work to guard against the risk of soil liquefaction and to deal with other land issues at the site of the planned MGM Osaka casino resort in Japan began on Monday, according to an announcement by...
(Click here for more)
"The six Macau casino operators should not be penalised for upping expenditure on player incentives, so long as their EBITDA margins are not materially diluted”
George Choi and Ryan Cheung
Analysts at Citigroup