Tourist satisfaction with Macau’s casinos rose by 3.0 percentage points quarter-on-quarter in the first three months of 2018, show data released by the city’s Statistics and Census Service, published on Friday.
The sub-index measuring tourist satisfaction with the city’s casinos increased to 78.4 percent in the three months ended March 31, in comparison with 75.4 percent in the fourth quarter last year.
No explanation was provided for the increase in visitor satisfaction with the city’s casinos.
The index measuring tourist satisfaction with the city’s casinos stood at 73.9 percent in full-year 2017, according to official data.
The Statistics and Census Service had also reported on Friday that the total spending – excluding gaming expenses – of visitors to Macau in the first quarter of 2018 reached MOP16.42 billion (US$2.03 billion), up 22.0 percent year-on-year.
Total spending of overnight visitors increased by 19.6 percent year-on-year to MOP12.68 billion, while that of same-day visitors stood at MOP3.74 billion, an expansion of 30.7 percent from the prior-year period.
Macau recorded more than 8.55 million visitor arrivals in the first three months of 2018, an increase of 8.6 percent from the first quarter 2017, according to official data.
Travellers to Macau from mainland China remained the highest-spending visitors in the first quarter of 2018. Official data showed that the aggregate spending of all visitors from mainland China grew by 26.5 percent compared to the prior-year period. It totalled MOP13.47 billion in the first quarter, representing 82.1 percent of the total spending by all visitors to the city.
The largest single sector attracting Macau visitor non-gaming spend in the first quarter was shopping. It accounted for 47.3 percent of the per capita spending of visitors, according to the data released on Friday.
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"I think for our property [Grand Lisboa Palace], looking at breaking-even and stabilisation, will take… 12 months or so, or less”
Daisy Ho Chiu Fung
Chairman of Macau casino operator SJM Holdings