Technology platform and transportation company Uber says it has again launched operations in Macau, this time via a taxi-booking platform in the city. It will also provide service for trips between Hong Kong and Macau, according to a Tuesday press release.
Uber had previously operated in Macau, but it ceased its ride-hailing services in mid-2017 due to regulatory oversight and hefty fines due to the lack of a legal framework for ride-sharing services.
One of the services introduced this month focuses on taxi rides in Macau through the Uber app. “Riders can request licensed Macau taxis, with fares charged according to the official taxi meter and paid for directly in the app,” the company said in Tuesday’s announcement.
“The Uber app supports multiple languages and removes the need for cash payments or additional apps, offering a consistent experience for visitors and residents alike,” it added.
Earlier this month, Macau’s Secretary for Transport and Public Works, Raymond Tam Vai Man, said the government planned to establish a system to regulate better online taxi ride-hailing services before allowing private cars to provide such services.
In Tuesday’s update Uber also said its new service for cross-border trips between Hong Kong and Macau “allows riders to book point-to-point limousine trips in both directions … with upfront pricing that includes bridge and tunnel tolls”.
“These private, premium transfers are operated by the veteran cross-border transport provider Kwoon Chung Bus Holdings,” the company said.
To use the service, riders must book through the Uber app at least 24 hours in advance, with reservations available up to 90 days ahead of time, as per the announcement.
The release cited Estyn Chung, general manager of Uber Hong Kong, as saying: “We’re pleased to introduce a new way for people to travel easily between Hong Kong and Macau, as well as getting around in Macau when they are there.”
He added: “It’s great to be supporting Macau’s tourism goals, helping locals get around the city and bringing new opportunities for drivers.”
