Macau casino concessionaire MGM China Holdings Ltd says it has partnered with the city’s Labour Affairs Bureau (DSAL) to launch the “Hengqin-Macau Cultural Tourism New Quality, New Productivity Training Programme”.
The Livelihood Affairs Bureau of the Guangdong-Macao In-Depth Cooperation Zone in Hengqin will act as a supporting unit, stated the casino firm in an October announcement.
The programme aims to encourage MGM China staff “to gain insights into tourism development” not only in Hengqin but across mainland China, “keeping them abreast of the latest market trends and providing excellent service with new skills and technologies,” stated the company.
Speaking at the launching ceremony, DSAL director Wong Chi Hong said: “With the rapid growth of the tourism industry, neighbouring regions are introducing new elements to attract visitors.”
He added: “Although Macau has a strong cooperation with Guangdong and a growing integration with Hengqin, the tourism industry must continue to innovate and use new technologies to polish further Macau’s ‘golden business card’ as an international metropolis.”
The DSAL director further noted: “I hope all participants will make the most of this programme to strengthen their professional skills and contribute to the development of tourism in Macau.”
The release cited Wendy Yu, executive vice president of human resources at MGM China, as saying: “Talent development is an integral part of MGM’s philosophy. To build a highly-skilled workforce for smart tourism, MGM has once again partnered with the Labour Affairs Bureau to launch this brand-new certificate course, which symbolises the integration of Hengqin and Macau”.
The executive said the goal was to “combine the strengths of both regions,” in order to enable the group’s employees “to gain a deep understanding of guest needs and emerging tourism products”.
“We believe this programme will equip our team and deepen their understanding of market trends,” added Ms Yu.
MGM China said that since 2020 it has collaborated with DSAL to provide professional training to more than 5,500 of its employees.
MGM China, Macau’s Labour Affairs Bureau launch Hengqin-Macau training programme
