The Philippine casino regulator, the Philippine Amusement and Gaming Corp (Pagcor), says it has maintained its certification under “ISO 9001:2015”, following a “series of rigorous surveillance and scope extension audits” conducted in December by DQS Certification Philippines Inc.
The agency said in a press release that the ISO certification “reaffirmed its commitment to quality governance standards”.
ISO certifications are awarded by the British Standards Institution (BSI) Group, the world’s largest national standards and certification body, based in London in the United Kingdom.
According to the announcement, the surveillance audit covered eight existing sites of Pagcor, including its main corporate and a number of its Casino Filipino venues.
The update cited Pagcor’s chairman and chief executive, Alejandro Tengco, as saying the certification was an important testament to the agency’s dedication to excellence and public service.
“Maintaining our ISO 9001:2015 certification is certainly no small feat,” stated Mr Tengco.
He added: “This is the result of the collective effort of the entire Pagcor family, and it reflects our team’s discipline, teamwork and commitment to quality service for the benefit of the government and the Filipino people.”
