TEAM Publishing is committed to protecting the privacy of our customers. This statement outlines our privacy and data protection policy.
“TEAM Publishing” operates a number of businesses, including the following:
- GGRAsia website
- GGRAsia daily newsletter
A “customer” (or “you”) is anyone ordering, registering for or making use of any product, service or website of any TEAM Publishing business.
Data privacy and the law in Macau
TEAM Publishing adheres to the terms of Macau’s Personal Data Protection Act as monitored and enforced by Macau’s Office for Personal Data Protection (known as ‘GPDP’ or in Portuguese, ‘Gabinete para a Protecção de Dados Pessoais’ or in Chinese 個人資料保護辦公室簡介 ).
A copy of Macau’s Personal Data Protection Act can be found here.
The Office for Personal Data Protection operates independently under the supervision of the Chief Executive of the Macao Special Administrative Region. It is the public authority referred to in Article 79(3) of the Civil Code and Law 8/2005 (the Personal Data Protection Act, or PDPA).
Collection and use of customer information
Your personal details will be collected and processed when you order, purchase, register, subscribe or make use of any of our products or services. Information is collected by TEAM Publishing.
When you visit our website or use any of our digital applications (such as our iPhone or iPad applications), we also collect website and application usage information (which might include your reading history and any advertisements you might have viewed), and information about your computer or other digital device and your Internet connection. This includes your computer’s or digital device’s IP address, the type and version of browser and operating system you use, your Internet domain and, if you visited via a link from another website, the URL of the linking page.
This information is collected to help us:
- fulfil your order
- manage your registration preferences
- send you renewal notifications and/or service notifications
- personalise web content and advertising based on your personal characteristics or preferences
- ensure, as far as is practical, that our websites and applications are compatible with the browsers and operating systems used by most of our visitors
- conduct customer satisfaction surveys
And, if you allow us to*, we might also:
- tell you about additional products and services
- tell you about other promotional activities by TEAM Publishing or other companies with whom we have a business relationship
- invite you to participate in market research and surveys
* Please indicate your privacy preferences using the order, registration or subscription form when ordering, purchasing, registering or subscribing.
We also use your information for in-house research and analysis. This helps us to:
- improve our understanding of customer needs
- create marketing profiles
- support strategic development.
To enable us to conduct research we might share your information with third party suppliers employed to help. All results of any research and analysis will be anonymised or aggregated information and will not reveal any personal details of individual customers.
A cookie is a small file which is placed on your hard drive when you visit our website (directly or via our applications). We use information from cookies for purposes which might include:
- identifying returning users, registrants and subscribers
- eliminating the need for returning users to re-enter their login details
- enabling you to move more easily around our sites and applications
- tracking your use of our sites to better develop our sites and applications in accordance with your requirements
- building up an anonymous profile based on your browsing patterns across our sites, applications and third party websites, which enables us to make advertisements and content available to you that is more relevant to your interests
You can delete cookies from your hard drive at any time. Bear in mind, though, that if you delete them, any settings such as your stored username and password will have to be reset when you next log in.
You will be able to use our websites and applications even if your browser is not set to accept cookies. However, certain features and content might not be available to you and you will have to log in every time you visit.
You can also choose whether you wish us to collect cookie information for these purposes using the settings in your browser, as further explained here.
TEAM Publishing will only use reputable third parties to deliver the e-mails you receive if you have subscribed to e-mail newsletters, or have chosen to receive information about TEAM Publishing products, services and offers.
For advertisements appearing on and in our digital applications, we might share anonymised information regarding advertisement viewing patterns with our advertisers, but will not reveal any personal details of individual customers.
TEAM Publishing will on occasions use DoubleClick, a Google product, to deliver advertisements displayed on our websites. DoubleClick might note some of the pages you visit through the use of pixel tags (also called “clear gifs”). In the course of serving advertisements to this site, DoubleClick might place or recognise a unique cookie on your computer in order to bring to you more relevant information and to make sure that you do not receive the same ad many times in the same session. Some of the advertisers on our sites do not use DoubleClick ad-serving software and their ads are served by third parties who might also place cookies. To find out more about these sensing methods and to know your choices about not having this information used by DoubleClick, please click here.
For advertisements appearing on in our digital applications, we might share anonymised information regarding advertisement viewing patterns with our advertisers, but will not reveal any personal details of individual customers.
Our websites might, from time to time, contain links to external sites. TEAM Publishing is not responsible for the privacy policies or the content of such sites and we recommend that you read the privacy policies on any external sites you use.
TEAM Publishing does its utmost to protect your privacy and ensure your personal details are not misused, accidentally destroyed, lost or altered within TEAM Publishing.
Occasionally we might share your details with other companies who are managing data for us (e.g. fulfilment bureaux, database consultants etc.). They are only permitted to process your data with explicit permission from TEAM Publishing, enabling them to perform the services required.
Transfer of personal data overseas
As the Internet is a global environment, collecting and processing personal information might involve the transmission of this data internationally, including outside of the Macao Special Administrative Region. Therefore, by communicating electronically with us you acknowledge and agree to your personal data being processed in this way.
Changes to this statement
Data controller: TEAM Publishing
Registered Office: Av. Dr. Carlos d’Assumpção, 336, Edf. Comercial Cheng Feng, 17 P, Macau
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Macau's Gaming Inspection and Coordination Bureau