Several South Korean casino operators have announced updates to their respective use of artificial intelligence (AI) for monitoring and safeguarding either of operations or audit functions.
Grand Korea Leisure Co Ltd (GKL), which runs three foreigner-only casinos under the Seven Luck brand, says it has completed technical verification of an AI-based casino game monitoring system known as “VisionEye”.
GKL – which is affiliated with the public-sector Korea Tourism Organization – said in a recent press release that VisionEye was developed as part of the national government’s public-sector AI transformation initiative.
It was not clear from available materials, whether VisionEye was developed in-house. GGRAsia approached GKL for further information, though the company said it would not be making further comment currently.
Separately, Kangwon Land Inc – a public-sector business allowed to run South Korea’s only locals casino business at the Kangwon Land resort – announced at the turn of the year it had activated its “Smart Audit System”.
It is said to use machine learning to analyse data for signs of operational risk, and thus manage or mitigate such threats.
GKL runs two Seven Luck casinos in the capital Seoul: one at Gangnam and the other at Dragon City. The third GKL location is in the southeastern port city of Busan.
According to GKL’s recent update, VisionEye uses camera-based AI technology for real-time monitoring of live gaming tables. The system is programmed to recognise actions such as chip and cardhandling, odds calculation, and game progress.
The release said the technology could help minimise tableside disputes, and safeguard game fairness and operational transparency. GKL thinks VisionEye will ease dealers’ routine workload, so they can focus more time on customer service and table management, and improve overall player experience at venues.
In September, GKL said it had set up an “AI innovation team” with a goal of integrating AI into casino operations and customer-support work.
In its update, GKL added that it plans publicly to debut a prototype of the VisionEye system at the Global Gaming Expo (G2E) Asia Macau trade show and conference, in May this year. The company said subsequent to that show, it would consider making any refinements, as well as exploring overseas commercial opportunities for it, notably in Southeast Asian casino markets.
GKL chief executive Yoon Doo-hyun – who spoke to GGRAsia recently about the firm’s business-development efforts – was cited saying in a December release from GKL that VisionEye could help boost the country’s domestic AI technology ecosystem.
In October, a Kangwon Land Inc board meeting discussed embedding AI into operations to boost growth, in line with the national government’s AI development push.
A December press release from Kangwon Land Inc said it now had an AI-powered ‘Smart Audit System’. The company said it offered a “proactive” approach to detection of risks, as well as, automatic generation of audit reports. The system also had what the firm termed “AI investigation and system capabilities”, said to save auditors time, and enable them to focus on strategy.
